Discover Card ranks tops in detecting identity fraud.

Among the top 25 U.S. credit card issuers in Javelin Strategy & Research’s yearly assessment of identity safety in the credit card industry, Discover ranks best in identity fraud detection.  The independent research firm evaluates 25 largest credit card issuers each year.

Researchers score issuers on more than 40 criteria across the prevention, detection and resolution spectrum, including the establishment of various forms of authentication, transaction alerts and 24/7 account suspension and customer service.  In addition to the top rating on detection, Discover came in second overall on Javelin’s fifth annual Card Issuers’ Identity Safety Scorecard. The scorecard also rates issuers on identity fraud resolution and prevention.

“Discover makes a constant effort to anticipate, create and deploy methods of protecting the identities of our cardmembers,” said Carlos Minetti, Discover’s executive vice president of cardmember services and consumer banking. “Effective fraud detection is important in preventing customer disruption, as well as helping authorities track down criminals in the act. Our cardmembers and merchants depend on us for protection; it’s a responsibility we don’t take lightly and an effort that demands continuous vigilance and improvement.”

Discover has ranked among the top-scoring issuers since Javelin began the Identity Safety Scorecard five years ago.

Available security features for Discover cardmembers include:

• $0 fraud liability
• Secure online account numbers for Internet transactions
• Dedicated customer service specialists
• E-mail alerts
• Credits score monitoring
• Paperless statements
• Fraud prevention education tips

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Related posts:

1. Combating Credit Fraud: What the Government and the Credit Industry Are Doing to Protect You
2. How Identity Theft Affects Your Credit Score
3. Reclaiming Your Identity After Identity Theft
4. Did Uncle Joe Just Steal My Credit Card Number?
5. How to Get the Best Credit Card Rates

Tagged as: credit card, Discover Bank, Discover Card, Identity Theft

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